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Business Etiquette Business Reception Strategy

2014/12/15 22:27:00 9

Business EtiquetteBusiness And Receptionist Skills

Visiting and receiving etiquette

Visiting and receiving is an essential part of social interaction.

  

Visiting etiquette

1. prior to the visit, you should make an appointment with the person you interviewed, so as not to disturb or disturb the master's plan. When you visit, you must keep the appointment on time. The length of the visit should be determined according to the purpose of visit and the wishes of the host. Generally speaking, the time should be short and not long.

2. when you arrive at the place where the person is visiting, you must tap the door gently. After entering the room, you should sit down after the host has made the instructions. When the guest arrives, the first guest should stand up and wait for an introduction.

3. you should be polite and pay attention to details of general contacts. When you leave, you must say good-bye to the host and other guests, say "goodbye" and "thank you". When the host sends you, you should say "please return", "stay" and "goodbye".

  

etiquette

1. the receptionist should be upright, generous, articulate, with certain cultural attainments, and be trained in special etiquette, physique, language, dress and other aspects.

2. the costumes of the receptionist should be neat, dignified, decent and elegant. Women should avoid wearing too much exaggeration or obstructing the decorations of the work, and make-up should be as elegant as possible.

3. if the visitor is a pre arranged guest, the corresponding reception specifications and procedures should be determined according to the status and identity of the visitors. In the office, the general visitors should be given less attention and more listening while talking. It is best not to speak from the desk to the visitors.

Ride the elevator.

(1) with guests or elders.

Elevator.

At the front of the hall door: press the elevator button first. When the car arrives at the hall door, if the guests are more than 1, they can enter the elevator first, press the "open door" button in one hand, and hold the elevator side door on the other hand, politely say "please come in", invite guests or elders to enter the elevator.

(2) enter the elevator: press the floor button that the guests or elders are going to.

If there are other personnel entering the elevator, you can ask for several floors to help you. If you do not have other personnel, you can do some greeting. If there are other people or other colleagues, you can consider whether you need to greet them.

(3) reach the target floor: hold the "open door" button on one hand and make the call out on the other hand. You can say: "when you get there, you first!"

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1. when you visit other places, you can send out your business cards after you have introduced them.

2. if you are sitting, get up as much as possible and accept the card you sent.

The 3. generation was the first to hand out personal business cards with the right hand.

4. when accepting business cards, you should connect them with your hands and determine their names and duties.

5. after accepting a business card, you should not put it on the table.

6. no dirty or wrinkled business cards can be handed out.

7. a business card holder or wallet is placed in a suit bag to avoid taking out the pockets from the back of the trousers.

8. try to avoid writing irrelevant things on the other's business cards.

9. do not inadvertently play with each other's business card.

10. don't submit your business card first. When your boss delivers a business card, you can deliver your business card.


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